Service Department

Our state-of-the-art service facility is not only Winnebago, Itasca, R-Vision, OpenRange, Sunny Brook, Workhorse and Chalet certified, but boasts more RVIA Master Certified and Certified RV Technicians than any other RV service dealer in Washington state. Just talk to Ken, Amy or Matt and they will make sure the job gets done right the 1st time!

Our service department can service and/or provide:

Our RV Body Shop consists of 70+ years of combined experience. We are a direct repair provider and preferred & accredited by America’s leading insurance companies and ICAR certified. Custom paint — no problem. We have a high referral rate due to our experience and quality repairs. No repair is too big or too small!

Service Team

Matt Benjamin RV Service Advisor Phone: 360-363-8632 ext. 3069 Email Me Matt has been with Roy Robinson for over 7 years now. He began his career here as a service technician on the auto side, eventually moved on to become a service consultant and now is bringing that experience to ...Read More Matt has been with Roy Robinson for over 7 years now. He began his career here as a service technician on the auto side, eventually moved on to become a service consultant and now is bringing that experience to the RV Service counter. Matt is ASE certified and has gathered multiple factory training certifications as well. In his spare time, Matt enjoys spending time with his family and friends, spending time outdoors and is a member of the US Coast Guard Auxiliary!	Ken Hopp RV Service Advisor Phone: 360-363-8632 ext. 3080 Email Me Ken has been with Roy Robinson for over 35 years now! He has multiple factory certifications that he brings to our team.
Amy Hoisington RV Service Advisor Phone: 360-363-8632 ext. 3077 Email Me Amy has been with Roy Robinson for over 12 years now! She began her career here in detail and almost 7 years ago now moved up to the service desk. Through her time here she has obtained multiple factory certifi ...Read More Amy has been with Roy Robinson for over 12 years now! She began her career here in detail and almost 7 years ago now moved up to the service desk. Through her time here she has obtained multiple factory certifications to contribute to our team. In her spare time you'll find Amy camping, boating, fishing, hiking, reading and spending time with her family.	Lauren Smith RV Warranty Admin Phone: (360) 363-8632 ext. 3072 Fax: (360) 659-0026 Email Me Lauren has been with Roy Robinson for over 7 years now. She began her time here as a cashier on the auto side, then a service consultant with our automotive department and made her way over to become the RV War ...Read More Lauren has been with Roy Robinson for over 7 years now. She began her time here as a cashier on the auto side, then a service consultant with our automotive department and made her way over to become the RV Warranty Administrator. Along the way she has gathered multiple factory training certifications that she brings to our team. In her spare time you'll find Lauren spending time with her son and her 2 huskies, and enjoying the outdoors as an amateur logger.
Troy Brown RV Service Dispatch Phone: 360-363-8632 Fax: 360-659-0026 Email Me Troy has been with Roy Robinson for over 6 years now. He brings over 17 years of experience in the RV industry and RVIA Master Certification to our team. In his spare time you'll find him at the car shows or c ...Read More Troy has been with Roy Robinson for over 6 years now. He brings over 17 years of experience in the RV industry and RVIA Master Certification to our team. In his spare time you'll find him at the car shows or cruising all over washington in his camaro!	Paul Stewart RV Shop Foreman Phone: 360-363-8632 Fax: 360-659-0026 Paul has been with Roy Robinson for 17 plus years! He brings over 25 years of experience in the RV industry, RVIA & ASE Master Certification, and multiple factory certifications to our team. In his spare time  ...Read More Paul has been with Roy Robinson for 17 plus years! He brings over 25 years of experience in the RV industry, RVIA & ASE Master Certification, and multiple factory certifications to our team. In his spare time you'll find him cooking, fishing or boating all over Washington!
Matthew Evar RV Technician Matthew has been with Roy Robinson for over 18 years. Matt has achieved RVIA/RVDA Master Certification and multiple factory certifications that he brings to our team. In his spare time, Matt enjoys horseback r ...Read More Matthew has been with Roy Robinson for over 18 years. Matt has achieved RVIA/RVDA Master Certification and multiple factory certifications that he brings to our team. In his spare time, Matt enjoys horseback riding and archery!	William Beavers RV Technician Bill has been with Roy Robinson for over 6 years now. He brings 32 plus years of experience in the RV industry and RVIA Master Certification to our team. In his spare time you'll find him catching up on the la ...Read More Bill has been with Roy Robinson for over 6 years now. He brings 32 plus years of experience in the RV industry and RVIA Master Certification to our team. In his spare time you'll find him catching up on the latest mystery novels, he's always ready with a good story!
Bob Hansen RV Body/Paint Technician Bob has been with Roy Robinson for over 5 years now. He brings over 22 years of experience in the Body Repair Industry. No job is too big or small for Bob's set of skills in the paint booth. In his spare time ...Read More Bob has been with Roy Robinson for over 5 years now. He brings over 22 years of experience in the Body Repair Industry. No job is too big or small for Bob's set of skills in the paint booth. In his spare time you'll find him at the car shows checking out all the hot rods or cruising all over washington in his '64 GTO!	David Cosner RV Technician Dave has been with Roy Robinson for 4 plus years. He brings over 20 years of experience in the RV industry, RVIA Certification and Workhorse factory certifications to our team. In his spare time you'll find hi ...Read More Dave has been with Roy Robinson for 4 plus years. He brings over 20 years of experience in the RV industry, RVIA Certification and Workhorse factory certifications to our team. In his spare time you'll find him spending time with his family, attending church and even some off road competitions!
Kevin Baxter RV Technician Kevin B. has been with Roy Robinson for at least 22 years now! He brings over 39 years of experience in the RV industry, RVIA Certification and multiple factory certifications to our team. In his spare time  ...Read More Kevin B. has been with Roy Robinson for at least 22 years now! He brings over 39 years of experience in the RV industry, RVIA Certification and multiple factory certifications to our team. In his spare time you'll find him fishing, boating, hunting or at the sprint car races!	Mike Bradshaw RV Technician Mike B. has been with Roy Robinson for 16 plus years. He brings well over 30 years of experience in the RV industry. In his spare time Mike likes to be out golfing, bowling or sharing his love of airplanes!
Kim Schommer RV Technician Kim has been with Roy Robinson for over 13 years now. He brings over 30 years of experience in the mechanical/service industry, the last 10 plus in RV's. Kim is RVIA and ASE Certified. In his spare time Kim en ...Read More Kim has been with Roy Robinson for over 13 years now. He brings over 30 years of experience in the mechanical/service industry, the last 10 plus in RV's. Kim is RVIA and ASE Certified. In his spare time Kim enjoys collecting stamps and assembling jigsaw puzzles, some are over 12,000 pieces!	Lane Farmer RV Technician Lane has been with Roy Robinson for over 3 years now. He brings 22 plus years of experience in the RV industry, RVIA and Workhorse factory certifications to our team. In his spare time you'll find him at the p ...Read More Lane has been with Roy Robinson for over 3 years now. He brings 22 plus years of experience in the RV industry, RVIA and Workhorse factory certifications to our team. In his spare time you'll find him at the poker table, he's hard to beat!
Mike Pinell RV Technician Mike P. has been with Roy Robinson for over 2 years now. He brings 33 plus years of experience in the RV industry, RVIA and factory certifications to our team. In his spare time you'll find him enjoying music  ...Read More Mike P. has been with Roy Robinson for over 2 years now. He brings 33 plus years of experience in the RV industry, RVIA and factory certifications to our team. In his spare time you'll find him enjoying music and boating!	Kevin Hinds RV Technician Kevin H. is the newest member of our service team. He brings over 6 years of experience in the RV industry and RVIA Certification to our team. In his spare time you'll find him riding road bikes, teaching gymn ...Read More Kevin H. is the newest member of our service team. He brings over 6 years of experience in the RV industry and RVIA Certification to our team. In his spare time you'll find him riding road bikes, teaching gymnastics, and enjoying VW's!